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PlayUp Review 2020: All About The Operator’s Main Features

6 December 2019

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If you’re looking for a PlayUp Review which covers all of the operator’s main features, we got you covered! We have everything you need to know about the sports betting platform, all in one convenient location. Keep reading for all the details on the sites betting markets, app, odds, payment options, customer service and key features.

PlayUp Review Details
Key Features PlayUp Rewards Program
BoostUp Odds
(4/5)
App iOS & Android
(4/5)
Odds Top Horse Racing & NBA Odds
(5/5)
Streaming/Live options Live Betting Via Phone

(3/5)

Payment Options Credit Card, EFT (Electronic Funds Transfers), BPAY, POLi
(4/5)
Customer service Live Chat, Phone, Email
(5/5)
Sports Betting 23 Sports & Hundreds of Leagues
(4/5)
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PlayUp’s Key Features- 4/5

Our PlayUp Review found several key features which make the operator stand out from its competitors. Be sure to visit the ‘PROMOTIONS’ section of the website after logging in to keep track of all the new features available.

One of the site’s most popular features is the PlayUp Rewards Program. With the reward program, every time you place a real money bet you receive rewards points. The points can then be redeemed for bonus bets. 200 rewards points are equal to $1 in bonus bets. Keep a lookout for rewards boosts, to get double or even triple the rewards you would normally receive.

PlayUp Double Rewards

Another great feature provided by PlayUp Australia is BOOST UP. When you place a fixed-odds bet you may see a lightning bolt in your Bet Slip. Click on the lightning bolt and watch your odds get Boosted Up even further. The BOOST Up feature is not available in conjunction with any other promotions or bonuses.

PlayUp App- 4/5

Mobile bettors will be happy to hear that the PlayUp App is available on both iOS and Android devices. Users may download the app for free directly from the bookmaker’s website or by visiting the respective app store.

The PlayUp App provides the same functionality as the browser-based client including:

  • Quick deposits/withdrawals
  • Access to all the PlayUp Australia betting markets
  • Live Chat Support
  • Promotions
  • Live Betting Odds

The user interface of the app is very easy to operate, with search functions available to find your favourite sports and teams. If you run into any issues on the app, quick launch to live chat support can be found at the bottom of your screen.

PlayUp iOS

PlayUp App

Betting Markets & Available Sports

Our PlayUp review found the sports collection to be one of the main selling points of the sportsbook. Users can choose from 23 sports and hundreds of leagues from around the world. Horse racing, harness racing and greyhounds have a separate section for betting, featuring several daily races and futures.

Popular Australian sports such as Aussie rules, cricket, rugby, soccer and tennis are all very well represented at the operator. You can also find American leagues including the NBA, NFL, NHL and MLB.

Be ready for betting when each season begins. Some niche sports and novelty markets available at PlayUp include Elections, Yacht Racing and Surfing.

Full list of sports A-Z:

  • Australian Rules
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • Elections
  • Golf
  • Gridiron
  • Handball
  • Ice Hockey
  • Mixed Martial Arts
  • Motor Racing
  • Rugby League
  • Rugby Union 
  • Snooker
  • Soccer
  • Surfing
  • Table Tennis
  • Tennis
  • Volleyball
  • Yacht Racing

PlayUp’s Odds- 5/5

The site’s odds were found to be around the market average in Australia by our PlayUp review. If we take for example a futures AFL matchup between the Richmond Tigers vs Carlton Blues, we can see odds of: 

Richmond Tigers 1.24 Bet $10, get 1.24 X 10 = $12.40 

Carlton Blues 4.15 Bet $10, get 4.15 X 10 = $41.50

These odds fall in line with other top bookmakers in the region such as bet365, Unibet and Ladbrokes.

Odds boosts and an odds guarantees are consistently available on the site so be sure to keep a lookout. PlayUp is currently offering 102% markets on Head to Head and Line bets for NBA matchups so be sure to take advantage!

Streaming & Live Betting on PlayUp Australia- 3/5

Due to Australian gambling law restrictions, punters will not be able to make live wagers online. Punters may, however, phone in their bets on the PlayUp live betting hotline at 1800 888 001. The hotline is open for betting 24/7 and odds for live bets can be viewed online on the website and app. The minimum live telephone bet is $10.

Live streaming is currently not available at the operator, however, this could change as the platform begins to expand.

Payment Options

This PlayUp review wouldn’t be complete without a look at the payment options available on the site. Currently, the operator accepts four deposit options:

  • Credit Cards
  • EFT (Electronic Funds Transfers)
  • BPAY
  • POLi

There are no fees charged on the part of the sportsbook however a fee may be incurred by payment providers. Deposits are instant whereas withdrawals are processed after 1 pm each business day and can take up to a week. 

Before withdrawals can be made accounts must be verified within 14 days by AML/CTF requirements. Accounts can be verified electronically by visiting the Verify tab in the My Account section of the platform.

Maximum and minimum deposit and withdrawal limits may apply to each payment method differently.

Customer Service

Users can contact customer support via live chat, telephone and email. Live chat and phone support are available Monday to Sunday 7 am – 12 am AEST. Live chat has the quickest response times of under a minute. To launch live chat, click on the chat widget at the bottom right-hand-side of the homepage.

Telephone Hotline – 1800 752 987

Email support is available and can take anywhere between 2-12 hours for replies based on the number of inquiries.

Alternatively, users may visit the FAQ section of the website for answers to several commonly asked questions.

PlayUp Review Verdict

Our PlayUp review concludes that the operator has all the key elements to become a successful sportsbook in Australia.

The site boasts a healthy number of sports and leagues to choose from and odds which rival other top bookmakers in the region. A wide range of promos and features can also be found on the site, for enhanced odds and rewards.

The PlayUp App is available on both Android and iOS devices and is ideal for mobile bettors looking to bet on the go. Live chat support can be contacted within seconds if you run into any issues.

Where our PlayUp review believes the operator stands to improve is by incorporating live streaming and introducing more payment options.

What we like What we don’t like
Wide Range of Sports & Leagues No Live Streaming Available
Number of Top Features/Promos Limited Payment Options
Live Chat Support
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